Please review our Privacy Notice here Privacy Policy, which also governs your use of elegantshopping.lk Services, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit the elegantshopping.lk or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
TRADEMARKS AND COPYRIGHT
All content included in or made available through elegantshopping.lk, such as graphics, logos, page headers, button icons, scripts, and service names are registered or unregistered trademarks or trade names of elegantshopping.lk, its affiliates or its Partners in Sri Lanka and/or other countries. The “elegantshopping.lk” trademarks trade names may only be associated with its products and may not be used in connection with any other products, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits elegantshopping.lk. All other trademarks not owned by elegantshopping.lk or its Partners or its vendors/merchants that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by elegantshopping.lk, its vendors or its Partners.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of elegantshopping.lk, its Partners or its vendors/merchants and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of elegantshopping.lk, its Partners or its vendors/merchants and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.
LICENSE AND SITE ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, elegantshopping.lk or its content providers grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of elegantshopping.lk services. You may print and download (page caching) or portions of material from the different areas of the Service solely for your own non-commercial use. This license does not include any resale or commercial use of any elegantshopping.lk Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any elegantshopping.lk Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by elegantshopping.lk, or its licensors, suppliers, publishers, rights holders, or other content providers. No elegantshopping.lk, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of elegantshopping.lk.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of elegantshopping.lk without express written consent. You may not use any Meta tags or any other “hidden text” utilizing elegantshopping.lk’s name or trademarks without the express written consent of elegantshopping.lk. You may not misuse the elegantshopping.lk Services. You may use the elegantshopping.lk Services only as permitted by law. The licenses granted by elegantshopping.lk, terminate if you do not comply with these Terms and Conditions of Use.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of elegantshopping.lk without express written consent. You may not use any Meta tags or any other “hidden text” utilizing elegantshopping.lk’s name or trademarks without the express written consent of elegantshopping.lk. You may not misuse the elegantshopping.lk Services. You may use the elegantshopping.lk Services only as permitted by law. The licenses granted by elegantshopping.lk, terminate if you do not comply with these Terms and Conditions of Use.
YOUR ACCOUNT
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize elegantshopping.lk to assume that any person using the Site with your password and user name either is you or is authorized to act for you. You agree to notify elegantshopping.lk immediately of any unauthorized use of your account or any other breach of security. elegantshopping.lk will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by elegantshopping.lk or another party due to someone else using your account or password. elegantshopping.lk does sell products for children, but it sells them to adults, who can purchase with a Credit/Debit card. If you are under the age of 18, you may use elegantshopping.lk only with involvement of a parent or guardian. elegantshopping.lk and its Partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
PRODUCT DESCRIPTIONS
elegantshopping.lk together with its Partners attempts to be as accurate as possible. However, elegantshopping.lk does not warrant that the product descriptions provided by the Vendors or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered through the Site itself is not described, and you are not satisfied with the purchase, your sole remedy is to return it, in its unused condition to the Vendor concerned.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content and communications, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address; impersonate any person or entity, or other content. elegantshopping.lk reserves the right (but is not obligated) to remove or edit such content, but does not regularly review posted content.
COPYRIGHT COMPLAINTS
elegantshopping.lk respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please report in the manner prescribed below.
PRICING & FEES
The list price displayed for products on our website may or may not represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price may or may not represent the prevailing price in every area on any particular day. Where an item is offered for sale by one of our Vendors, the list price may be decided by elegantshopping.lk and the Vendors at their discretion.
Despite our best efforts, a small number of the items in our catalog may be incorrectly priced. If an item’s actual price is higher than our stated price, we will, at our discretion, contact you for further instructions, before delivery or cancellation of your order and notify you of such cancellation.
elegantshopping.lk will charge a convenience fee if necessary, which will be added to the final transaction at the checkout page.
Despite our best efforts, a small number of the items in our catalog may be incorrectly priced. If an item’s actual price is higher than our stated price, we will, at our discretion, contact you for further instructions, before delivery or cancellation of your order and notify you of such cancellation.
elegantshopping.lk will charge a convenience fee if necessary, which will be added to the final transaction at the checkout page.
SHIPPING AND DELIVERY
Please review our Shipping and Delivery Information, which also governs your use of elegantshopping.lk Services, to understand our practices.
Products must be thoroughly inspected before accepting. If the product is damaged or any parts/content are missing, you must immediately inform the delivery person and not accept the product.
If you accept, we consider that the product was in good condition and returns/ refund requests will not be accepted by elegantshopping.lk or the merchant/supplier.
Delivery time is generally 5 to 7 business days; however, times could vary depending on the merchant/supplier and elegantshopping.lk cannot be held liable for any delays. In the event where unexpected catastrophes erupt, we will inform you by email and/or phone call, so that you will be updated on the situation.
elegantshopping.lk cannot be held liable for any delays by the courier companies.
Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.
elegantshopping.lk will not be liable for goods which are damaged in transit and/or missing content/items if the Proof of Delivery (POD) is signed and the goods are accepted.
Please be advised that elegantshopping.lk or Delivery Partner of elegantshopping.lk is not liable for the services such as carrying products to different floors, unboxing the goods, installing the product in a desired location, etc.
Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.
elegantshopping.lk will not be liable for goods which are damaged in transit and/or missing content/items if the Proof of Delivery (POD) is signed and the goods are accepted.
Please be advised that elegantshopping.lk or Delivery Partner of elegantshopping.lk is not liable for the services such as carrying products to different floors, unboxing the goods, installing the product in a desired location, etc.
Office Pickup
elegantshopping.lk will not be held responsible for any loss/damages caused to the order if not collected within 20 days, from the date of “ready for collection” notification/email sent. Paid ‘Office Pickup’ orders which are not collected within 20 days will be cancelled automatically and cancelled items are subject to a cancellation/restocking fee equal to 25% of the sale value.
If an office pick-up order is requested for delivery. elegantshopping.lk charge the full cost of delivery of the respective courier company to the customer.
If an office pick-up order is requested for delivery. elegantshopping.lk charge the full cost of delivery of the respective courier company to the customer.
Cash on Delivery (COD)
Customers can pay for the orders once it arrives at your door-step via cash payment for orders up-to Rs.20,000 only.
A elegantshopping.lk team member will contact you to confirm the Order. You cannot cancel the order or refuse to pay when the product/s are delivered to you after your confirmation. Please note COD orders will not be delivered during weekends.
A elegantshopping.lk team member will contact you to confirm the Order. You cannot cancel the order or refuse to pay when the product/s are delivered to you after your confirmation. Please note COD orders will not be delivered during weekends.
Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the courier service returns an undeliverable package to us, we will contact you via email or telephone.
Why are packages occasionally undeliverable?
Incorrect Address
Packages are normally only undeliverable when the address is incorrect- please check your shipping address carefully when placing your order. Should this occur, a redelivery fee will apply. elegantshopping.lk will try our best to contact you and double check all orders before processing the order once payment is completed online.
Why are packages occasionally undeliverable?
Incorrect Address
Packages are normally only undeliverable when the address is incorrect- please check your shipping address carefully when placing your order. Should this occur, a redelivery fee will apply. elegantshopping.lk will try our best to contact you and double check all orders before processing the order once payment is completed online.
Refused by Recipient
If you are sending a gift, it may be a good idea to let the recipient know that a surprise is on the way, otherwise they may refuse to accept the package believing that it was sent to them in error. In addition, it is recommended that you inform elegantshopping.lk as well, so that the delivery agent will know that the recipient is not the person who placed the order. This is necessary for security and fraud reasons. Again, should this occur, a redelivery fee will apply.
RETURN, REFUND, CANCELLATION POLICIES
Please review our Return and Refund policy.
Cancellations (for e.g. due to an error in software application, lack of inventory, wrong item at delivery) may be effected via the Site following our Return Policy rules.
Cancellations (for e.g. due to an error in software application, lack of inventory, wrong item at delivery) may be effected via the Site following our Return Policy rules.
Return and Refund Policy
There shall not be any returns/refunds Product(s) open or used and affected after the Site once sold. Product(s) that require refunds/returns are to be directly negotiated with the merchant/supplier concerned using the information in the warranty card provided.
If the product(s) doesn’t come with a warranty card or with any merchant/supplier information, please inform (call or email to sales@elegantshopping.lk) elegantshopping.lk same day of delivery to obtain it from elegantshopping.lk. elegantshopping.lk will not be liable for warranty card which for delay
If the product(s) doesn’t come with a warranty card or with any merchant/supplier information, please inform (call or email to sales@elegantshopping.lk) elegantshopping.lk same day of delivery to obtain it from elegantshopping.lk. elegantshopping.lk will not be liable for warranty card which for delay
Request a Refund
You can request a refund via sales@elegantshopping.lk. 5% or Rs.500.00 (Whichever is greater) Restocking/handing fee will be charged. elegantshopping.lk refund the amount after reducing the fee to the original payment method used by the customer.
In the event of a delivered order being requested to refund, first the Product(s) should be returned to elegantshopping.lk and once an inspection has been carried out by the elegantshopping.lk Staff for any damages, the refund will be processed as mentioned above and the total delivery cost will not be refunded
In the event of a delivered order being requested to refund, first the Product(s) should be returned to elegantshopping.lk and once an inspection has been carried out by the elegantshopping.lk Staff for any damages, the refund will be processed as mentioned above and the total delivery cost will not be refunded
PRODUCT(S)) WARRANTIES
Please review our Warranty Information, which also governs your use of elegantshopping.lk Services, to understand our practices.
UNAVAILABILITY OF PRODUCT / PRODUCT OUT OF STOCK
Inventory of all products advertised on elegantshopping.lk are not managed or maintained us. elegantshopping.lk only acts as an intermediary between the customer and the supplier for such products.
These products may not be available (run out of stock) from time to time due to overselling by the suppliers, however the product may be available for purchase on elegantshopping.lk if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us. In such circumstances elegantshopping.lk does not accept any liability whatsoever.
In the event of a stock unavailability, elegantshopping.lk will inform the customer within 4 working days, and the payment can be refunded within 9 working days.
Customer acknowledges and agrees that the only remedy available for unavailability of product is the refund of the money paid.
These products may not be available (run out of stock) from time to time due to overselling by the suppliers, however the product may be available for purchase on elegantshopping.lk if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us. In such circumstances elegantshopping.lk does not accept any liability whatsoever.
In the event of a stock unavailability, elegantshopping.lk will inform the customer within 4 working days, and the payment can be refunded within 9 working days.
Customer acknowledges and agrees that the only remedy available for unavailability of product is the refund of the money paid.
DISPUTES
You agree that any legal action, dispute or proceeding between elegantshopping.lk and you for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the parties’ obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.
DISPUTSITE POLICIES, MODIFICATION, AND SEVERABILITYES
Please review all other policies, such as our privacy policy, return policy, delivery policy, warranty information posted on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and to the Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
CONFLICT OF TERMS
If there is a conflict or contradiction between the terms and conditions in elegantshopping.lk and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module in elegantshopping.lk shall prevail in respect of your use of the relevant section or module of the website.
Email: sales@elegantshopping.lk
Contact Number: +94 726 444 999
Web: elegantshopping.lk
elegantshopping.lk is an e-commerce site that markets products online for the consumer. The customer can order goods online and have them delivered to their doorstep anywhere in the island.
By using elegantshopping.lk (hereinafter called and referred to as “elegantshopping.lk”, “website” or the “Site”), you agree to these conditions. Please read them carefully.
If you do not wish to be bound by these Terms and Conditions, you may not access or use the Services offered on elegantshopping.lk. If You utilize the Service in a manner inconsistent with these Terms and Conditions, elegantshopping.lk Trades (hereinafter called and referred to as “elegantshopping.lk”) may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse elegantshopping.lk may modify the Terms and Conditions at any time without any prior notice, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.
Email: sales@elegantshopping.lk
Contact Number: +94 726 444 999
Web: elegantshopping.lk
elegantshopping.lk is an e-commerce site that markets products online for the consumer. The customer can order goods online and have them delivered to their doorstep anywhere in the island.
By using elegantshopping.lk (hereinafter called and referred to as “elegantshopping.lk”, “website” or the “Site”), you agree to these conditions. Please read them carefully.
If you do not wish to be bound by these Terms and Conditions, you may not access or use the Services offered on elegantshopping.lk. If You utilize the Service in a manner inconsistent with these Terms and Conditions, elegantshopping.lk Trades (hereinafter called and referred to as “elegantshopping.lk”) may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse elegantshopping.lk may modify the Terms and Conditions at any time without any prior notice, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.