elegantshopping.lk customers can either get their product delivered to their door step using the Island-wide delivery option or select the office pickup option.

Delivery time is generally 3 to 7 business days; however, times could vary depending on the merchant/supplier and elegantshopping.lk cannot be held liable for any delays.

elegantshopping.lk cannot be held liable for delays by the courier companies.

Please ensure to check your ordered product/s for any physical damages prior to accepting the delivery. Please do not accept delivery if there are any damages.

elegantshopping.lk nor the Courier partner will not be liable for goods which are damaged in transit and/or missing content/items if the Proof of Delivery (POD) is signed and the goods are accepted.

elegantshopping.lk or our Delivery Partner not liable for the services such as carrying products to different floors, unboxing the goods, installing the product in a desired location, etc.

If the product(s) doesn’t come with a warranty card or with any merchant/supplier information, please inform (call or email to sales@elegantshopping.lk) elegantshopping.lk same day of delivery to obtain it from elegantshopping.lk. elegantshopping.lk will not be liable for warranty card which for delay information..